>From the archive http://microsoft.com/enable/download/win98gs.exe
[Getting Started with Windows 98]

APPENDIX C
 
<ILLUSTRATION: Decorative graphic>
 
Accessibility for People with Disabilities
 
Microsoft is committed to making its products and services easier for 
everyone to use. This appendix provides information about the following 
features, products, and services, which make Windows 98 more accessible 
for people with disabilities. It includes:
 
*  Microsoft technical support for people who are deaf or hard-of-
hearing
 
*  Features in Windows 98 that make using Windows easier for people with 
motion or hearing disabilities
 
*  Information about other products and services for people with 
disabilities
 
Windows 98 includes more features and customization for people with 
disabilities than ever before, including:
 
*  Accessibility wizard Helps you set Windows options to meet your 
vision, hearing, and mobility needs.
 
*  Magnifier application Allows you to enlarge a portion of your screen 
display for easier viewing.
 
*  New high-contrast desktop color schemes Provide you with more ways to 
change the appearance of colors, font sizes, and styles on your 
screen.
 
*  New higher-visibility mouse pointer schemes Give you more options to 
visually help you keep track of the pointer.
 
<H1>  Technical Support for Individuals Who Are 
Deaf or Hard - of - Hearing

Through a text telephone (TT or TDD) service, Microsoft offers complete 
access to product and customer support for users who are deaf or hard-
of-hearing.
 
You can call the following numbers Monday through Friday, excluding 
holidays. You can contact Microsoft Sales Information Center on a text 
telephone by dialing (800) 892-5234 between 6:30 A.M. and 5:30 P.M. 
Pacific time. For technical assistance in the United States, you can 
contact Microsoft Technical Support on a text telephone at (425) 635-
4948 between 6:00 A.M. and 6:00 P.M. Pacific time. In Canada, dial (905) 
568-9641 between 8:00 A.M. and 8:00 P.M. Eastern time. Microsoft 
Technical Support is subject to Microsoft prices, terms, and conditions 
in place at the time the service is used.
 
<H1> Windows Accessibility Features

Windows 98 includes several Accessibility features for your display, 
sound, mouse, and keyboard settings that provide users who have motion 
or hearing disabilities with better access to computers that run 
Windows. For example, if it's difficult for you to use a mouse, you can 
change the MouseKeys settings so that you can use the numeric keypad to 
move the mouse pointer. The following illustration shows which keys to 
use.
 
  <ILLUSTRATION showing which keys on the numeric keypad will 
         move the mouse>
 
Before you can start using Accessibility features in Windows 98, you 
must first install Accessibility options. Use the following procedures 
to install Accessibility options, and then run the Accessibility wizard 
and Microsoft Magnifier.
 
*  To install Accessibility options
 
  1.  Click the Start button, point to Settings, and then click Control 
Panel.
 
  2.  Double-click Add/Remove Programs, and then click the Windows Setup 
tab.
 
  3.  Select the Accessibility Options check box, click OK, and then 
follow the instructions that appear on your screen.
 
If you upgraded from a previous version of Windows and you had 
Accessibility options installed, you must update these options before 
you can use the Accessibility features unique to Windows 98.
 
*  To update Accessibility options
 
  1.  Click the Start button, point to Settings, and then click Control 
Panel.
 
  2.  Double-click Add/Remove Programs, and then click the Windows Setup 
tab.
 
  3.  Clear the Accessibility check box, click OK, and then follow the 
instructions that appear on your screen.
 
  4.  Click the Start button, point to Settings, and then click Control 
Panel.
 
  5.  Double-click Add/Remove Programs, and then click the Windows Setup 
tab.
 
  6.  Select the Accessibility check box, click OK, and then follow the 
instructions that appear on your screen.
 
*  To use the Accessibility wizard
 
  1.  Click the Start button, point to Programs, point to Accessories, 
point to Accessibility, and then click Accessibility Wizard.
 
The Accessibility wizard starts.
 
  2.  Follow the instructions in the wizard.
 
 *  To use Microsoft Magnifier
 
  1.  Click the Start button, point to Programs, point to Accessories, 
point to Accessibility, and then click Magnifier.
 
The Microsoft Magnifier dialog box appears. A separate area at the 
top of the screen shows an enlarged view of the portion of your 
screen near your pointer.
 
  2.  Select a magnification level and options, and then click OK.
 
The magnified area remains on your screen until you close the 
Microsoft Magnifier dialog box. You can place your pointer over the 
horizontal line and drag up or down to resize the magnification area.
 
    <ILLUSTRATION showing how the Microsoft Magnifier 
                 operates>
 
<ILLUSTRATION of the Windows Help Icon>
 
For more information, look up "accessibility" on the Index tab in 
Windows Help. For a listing of Accessibility shortcut keys, see 
"Keyboard Shortcuts" later in this appendix.
 
<H2>  Customizing Windows

You can adjust the performance of Windows 98, your mouse, and your 
keyboard to suit varying vision and motor abilities without adding any 
additional software or hardware. Application note WN1062 describes the 
specific methods. If you have a modem, you can download application 
notes from the following services:
 
*  http://www.microsoft.com/enable
 
*  Microsoft Download Service (MSDL), which you can call at (425) 936-
6735 anytime except between 1:00 A.M. and 2:30 A.M. Pacific time. Use 
the following communications settings.
 
<TABLE containing 5 rows and 2 columns. Columns are labeled For this 
setting and Specify.>
 
 
 
For this setting: Baud rate
 
Specify: 1200, 2400, 9600, or 14400
 
For this setting: Parity
 
Specify: None
 
For this setting: Data bits
 
Specify: 8
 
For this setting: Stop bits
 
Specify: 1
 
<END OF TABLE>
 
<H1> Documentation in Alternative Formats

Most Microsoft publications are available from Recording for the Blind 
and Dyslexic, Inc. Recording for the Blind and Dyslexic distributes 
these documents to registered, eligible members of its distribution 
service, either on audiocassettes or on floppy disks. More than 80,000 
titles are available, including Microsoft product documentation and 
books from Microsoft Press. You can contact Recording for the Blind and 
Dyslexic at:
 
Recording for the Blind and Dyslexic, Inc.
20 Roszel Road
Princeton, NJ 08540
 
Voice telephone: (609) 452-0606
Fax: (609) 987-8116
 
<H1>  More Information for People with Disabilities

For more information about Microsoft products and services for people 
with disabilities, you can contact:
 
Microsoft Sales Information Center
One Microsoft Way
Redmond, WA 98052-6399
 
Voice telephone: (800) 426-9400
Text telephone: (800) 892-5234
To receive a fax: (800) 727-3351 or (425) 635-6100
 
You can visit the Microsoft Accessibility and Disabilities site on the 
World Wide Web at:
 
http://www.microsoft.com/enable
 
The Trace R&D Center at the University of Wisconsin-Madison produces a 
book and a compact disc that describe products that help people with 
disabilities use computers. The Trace Resource Book provides 
descriptions and photographs of about 2000 products. The CO-NET CD 
provides a database that lists more than 18,000 products and provides 
other information for people with disabilities. The CO-NET CD is issued 
twice a year. To obtain these materials, contact:
 
Trace Research & Development Center
University of Wisconsin-Madison
S-151 Waisman Center
1500 Highland Avenue
Madison, WI 53705-2280
 
TTY: (608) 263-5408
Fax: (608) 262-8848
E-mail: info@trace.wisc.edu
 
You can visit the Trace Research & Development Center site on the World 
Wide Web at:
 
http://trace.wisc.edu/
 
For general information and recommendations about how computers can help 
in specific cases, consult a trained evaluator who can best match your 
individual needs with available solutions. An assistive technology 
program in your area can provide referrals to available programs and 
services. To locate the assistive technology program nearest you, you 
can contact:
 
National Information System (NIS)
Center for Developmental Disabilities
Benson Bldg.
University of South Carolina
Columbia, SC 29208
 
Voice/text telephone: (803) 777-1782
Fax: (803) 777-9557
 
<H1> Keyboard Shortcuts

You can use keyboard shortcuts with Windows 98. For more information, 
look up "shortcut keys" on the Index tab in Windows Help.
 
<H2> Accessibility Shortcut Keys

Before you can use any Accessibility shortcut key, you need to enable it 
within the Accessibility Options in Control Panel.
 
<TABLE containing 6 rows and 2 columns. Columns are labeled To and 
Press.>
 
 
 
To: Switch FilterKeys on and off 
 
Press: RIGHT SHIFT for eight seconds
 
To: Switch High Contrast on and off
 
Press: LEFT ALT+LEFT SHIFT+PRINT SCREEN
 
To: Switch MouseKeys on and off
 
Press: LEFT ALT+LEFT SHIFT+NUM LOCK
 
To: Switch StickyKeys on and off
 
Press: SHIFT five times
 
To: Switch ToggleKeys on and off
 
Press: NUM LOCK for five seconds
 
<END OF TABLE>
 
<H1> 

<H2>  General Windows Keys

To quickly open shortcut menus, you can use the APPLICATION key on a 
Microsoft Natural Keyboard or any other compatible keyboard that 
includes the APPLICATION key.
 
<ILLUSTRATION of the application key>
 
<TABLE containing 16 rows and 2 columns. Columns are labeled To and 
Press.>
 

 
To: Activate the menu bar in programs
 
Press: F10
 
To: Carry out the corresponding command on the menu
 
Press: ALT+underlined letter in menu
 
To: Close the current window in Multiple Document Interface (MDI) 
programs
 
Press: CTRL+F4
 
To: Close the current window or quit a program
 
Press: ALT+F4
 
To: Copy
 
Press: CTRL+C
 
To: Cut
 
Press: CTRL+X
 
To: Delete
 
Press: DELETE
 
To: Display Help on the selected dialog box item
 
Press: F1
 
To: Display the current window's system menu
 
Press: ALT+SPACEBAR
 
To: Display the shortcut menu for the selected item
 
Press: SHIFT+F10
 
To: Display the Start menu
 
Press: CTRL+ESC
 
To: Display the system menu for MDI programs
 
Press: ALT+HYPHEN (-)
 
To: Paste
 
Press: CTRL+V
 
To: Switch to the window you last used
 
- Or -
 
Switch to another window by holding down ALT while repeatedly pressing 
TAB
 
Press: ALT+TAB
 
To: Undo
 
Press: CTRL+Z
 
<END OF TABLE>
 
<H1> 

<H2>  For the Desktop, My Computer, and Windows Explorer

When an item is selected, you can use the shortcut keys shown in the 
following table.
 
<TABLE containing 11 rows and 2 columns. Columns are labeled To and 
Press.>
 

 
To: Bypass AutoPlay when inserting a CD
 
Press: SHIFT while inserting the CD
 
To: Copy a file
 
Press: CTRL while dragging the file
 
To: Create a shortcut
 
Press: CTRL+SHIFT while dragging the file
 
To: Delete an item immediately without placing it in the Recycle Bin
 
Press: SHIFT+DELETE
 
To: Display Find: All Files
 
Press: F3
 
To: Display the item's shortcut menu
 
Press: APPLICATION KEY
 
To: Refresh the contents of a window
 
Press: F5
 
To: Rename an item
 
Press: F2
 
To: Select all items
 
Press: CTRL+A
 
To: View an item's properties
 
Press: ALT+ENTER or ALT+DOUBLE-CLICK
 
<END OF TABLE>
 
<H1> 

<H2> For My Computer and Windows Explorer Only

<TABLE containing 5 rows and 2 columns. Columns are labeled To and 
Press.>

 
To: Close the selected folder and all of its parent folders
 
Press: SHIFT while clicking the Close button
 
To: Move backward to a previous view
 
Press: ALT+LEFT ARROW
 
To: Move forward to a previous view
 
Press: ALT+RIGHT ARROW
 
To: View the folder one level up
 
Press: BACKSPACE
 
<END OF TABLE>
 
<H1> 

<H2> For Windows Explorer Only

<TABLE containing 5 rows and 2 columns. Columns are labeled To and 
Press.>
 

 
To: Collapse the current selection if it's expanded
 
- Or -
 
Select the parent folder
 
Press: LEFT ARROW
 
To: Collapse the selected folder
 
Press: NUM LOCK+MINUS SIGN (-)
 
To: Expand the current selection if it's collapsed,
 
- Or -
 
Select the first subfolder
 
Press: RIGHT ARROW
 
To: Expand the selected folder
 
Press: NUM LOCK+PLUS SIGN (+)
 
<END OF TABLE>
 
<H1> 

<H2>  For Dialog Boxes

<TABLE containing 12 rows and 2 columns. Columns are labeled To and 
Press.>
 
 
 
To: Cancel the current task
 
Press: ESC
 
To: Click the corresponding command
 
Press: ALT+underlined letter
 
To: Click the selected button
 
Press: ENTER
 
To: Move forward through options
 
Press: TAB
 
To: Move backward through options
 
Press: SHIFT+TAB
 
To: Move forward through tabs
 
Press: CTRL+TAB
 
To: Move backward through tabs
 
Press: CTRL+SHIFT+TAB
 
To: Click a button if the current control is a button
 
- Or -
 
Select or clear the check box if the current control is a check box
 
- Or -
 
Click the option if the current control is an option button
 
Press: SPACEBAR
 
To: Open a folder one level up if a folder is selected in the Save As or 
Open dialog box
 
Press: BACKSPACE
 
To: Open Save In or Look In in the Save As or Open dialog box
 
Press: F4
 
To: Refresh the Save As or Open dialog box
 
Press: F5
 
<END OF TABLE>
 
<H1> 

<H2>  For Internet Explorer Only


 
<TABLE containing 20 rows and 2 columns. Columns are labeled To and 
Press.>
 
 
 
To: Activate a selected link
 
Press: ENTER
 
To: Display a shortcut menu for a link
 
Press: SHIFT+F10
 
To: Go to a new location
 
Press: CTRL+O
 
To: Go to next page
 
Press: ALT+RIGHT ARROW
 
To: Go to previous page
 
Press: ALT+LEFT ARROW
 
To: Move back between frames
 
Press: SHIFT+CTRL+TAB
 
To: Move back between links
 
Press: SHIFT+TAB
 
To: Move forward between frames
 
Press: CTRL+TAB
 
To: Move forward between links
 
Press: TAB
 
To: Move to the beginning of a document
 
Press: HOME
 
To: Move to the end of a document
 
Press: END
 
To: Open a new window
 
Press: CTRL+N
 
To: Print the current page or active frame
 
Press: CTRL+P
 
To: Refresh the current page
 
Press: F5
 
To: Scroll toward the beginning of a document
 
Press: UP ARROW
 
To: Scroll toward the beginning of a document in larger increments
 
Press: PAGE UP
 
To: Scroll toward the end of a document
 
Press: DOWN ARROW
 
To: Scroll toward the end of a document in larger increments
 
Press: PAGE DOWN
 
To: Stop downloading a page
 
Press: ESC
 
<END OF TABLE>

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End of Document

